We collect various types of personal information to provide our services effectively and efficiently. The types of information we collect include:
Account Information: When you create an account with us, you provide information such as your name, email address, and password.
Profile Information: You may choose to provide additional information to complete your profile, such as your profile picture, phone number, and other details.
Booking Information: When you make a reservation, we collect information related to your booking, including the guest’s name, contact details, payment information, and any special requests or preferences.
Location Information: With your consent, we may collect location data from your device to provide location-based services.
We may receive information from third-party services or partners, such as payment processors, in accordance with their privacy policies and your privacy settings.
We use your personal information for various purposes, including:
Providing Services: To facilitate your reservations, communicate with you, and provide customer support.
Improving Services: To analyze and enhance our website and services, including developing new features and improving user experience.
Marketing: To send you promotional materials and offers that may be of interest to you (with your consent where required).
Legal Compliance: To comply with legal obligations and resolve disputes.
We may share your personal information with:
Service Providers: Third-party service providers who help us operate, maintain, and improve our services.
Hosts and Guests: Information may be shared with hosts or guests when necessary to complete bookings.
Legal and Regulatory Authorities: When required by law or to protect our rights and interests.
Any issues, disputes, or litigations arising from your use of our platform, reservations, or payments will be resolved in accordance with our Terms of Service. Please refer to our Terms of Service for more information on the dispute resolution process.
You have choices regarding the collection and use of your personal information:
Account Settings: You can review and update your account information at any time.
Marketing Communications: You can opt out of marketing communications at any time by using the unsubscribe link provided in our emails.
Cookies: You can manage cookies through your browser settings.
We take security measures to protect your personal information. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure.
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Email: [email protected]